Every category where a model named Blackboard Learn for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Learning management systems	Learning and development	0%	74 of 74	43%	14	criticized challenger

Movement

This is the first edition on this tier, so no move can be computed for Blackboard Learn yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Blackboard Learn across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

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Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	0	0	0
GPT-5.4 mini	0	1	0	1
Gemini 3.5 Flash	1	0	1	2
Perplexity Sonar	0	1	0	1
Grok 4.1 Fast	0	1	1	2
Mistral Small	0	0	0	0
DeepSeek V4 Flash	0	1	0	1
Llama 4 Maverick	0	0	0	0
Qwen 3.7 Flash	0	1	1	2
Kimi K2	1	0	1	2
GLM 4.7 FlashX	1	0	1	2
MiniMax M2.5	0	0	1	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct0 labelsNone

Paraphrase2 labelsNone

Comparative8 labelsNone

Budget-constrained1 labelNone

Scale-constrained0 labelsNone

Negative15 labelsNone

First choiceAlternativeMentionNegative26 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Historically criticized for a clunky, outdated user interface, though its "Ultra" updates have modernized the experience.” Gemini 3.5 Flash · Learning management syst · comparative prompt · alternative

“Traditional higher-ed institutions | Robust grading tools” GLM 4.7 FlashX · Learning management syst · comparative prompt · alternative

“Enterprise compliance, administrative control” Kimi K2 · Learning management syst · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Blackboard is a pioneer in the academic LMS space, but it has historically been one of the most heavily criticized platforms by both instructors and students.” Gemini 3.5 Flash · Learning management syst · negative prompt · hard negative

“Historical critiques of XSS vulnerabilities, poor file access controls, abysmal performance/UI, and weak support.” Grok 4.1 Fast · Learning management syst · negative prompt · hard negative

“it became infamous for its unintuitive interface, slow loading times, and frustrating student experience” Qwen 3.7 Flash · Learning management syst · negative prompt · hard negative

“has been called "the worst digital learning management system experience" by some users, with complaints about usability issues, clunky interfaces” MiniMax M2.5 · Learning management syst · negative prompt · soft negative

Named alongside

The products named in the same answers as Blackboard Learn, over the 26 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Blackboard Learn was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Moodle23 of 260Not among the top eight

Canvas LMS22 of 262Not among the top eight

Docebo19 of 262Not among the top eight

Cornerstone OnDemand18 of 261Not among the top eight

TalentLMS16 of 264Not among the top eight

Absorb LMS10 of 261Not among the top eight

360Learning9 of 261Not among the top eight

iSpring Learn9 of 261Not among the top eight

SAP Litmos8 of 260Not among the top eight

LearnUpon6 of 260Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Blackboard Learn. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 19 of the 26 answers that named Blackboard Learn and are not a share of its labels.

Domains cited

docebo.com15

elearningindustry.com9

reddit.com9

stylelearn.com7

blog.moodiycloud.com6

forbes.com6

ispring.com6

talentlms.com6

360learning.com5

continu.com5

Seventy-four of the seventy-four domain citations in answers naming Blackboard Learn came from somebody else's page.

Pages cited

docebo.com/learning-network/blog/best-learning-management-system9

stylelearn.com/the-worst-lms-in-the-world-is7

blog.moodiycloud.com/moodle-vs-canvas-vs-blackboard-20266

continu.com/software/best-learning-management-system5

forbes.com/advisor/business/the-best-learning-management-systems5

eleapsoftware.com/learning-management-system-reviews4

elearninfo247.com/2025/01/03/top-10-learning-systems-20244

financesonline.com/c/learning-management-systems4

Pages are listed as the models cited them.

Names read as Blackboard Learn

What the judge wrote, as written, with how often. The vendor table decides that these count as Blackboard Learn; a claim can dispute any of them.

Blackboard 6Blackboard (Anthology) 3Blackboard Learn (Legacy/Classic) 1Blackboard Learn (by Anthology) 1

Follow Blackboard Learn

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Blackboard Learn's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Blackboard Learn, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

With a new claim: the vendor brief

A new claim receives the current edition's vendor brief for Blackboard Learn by email, built from the raw record of the edition. It shows:

where Blackboard Learn is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name Blackboard Learn, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at blackboard.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.