AI Indexes
HR AI Index
Index › Products › When I Work · September 2026 Edition
5 categories · Ranked

When I Work

222Judge labels
19First choices
24Negative labels
12 of 12Models named it
5Categories
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.3, every buyer segment counted.
Best standing
18% in Workforce management sui for small business buyers
Rank 5 of 93 in the mid-market standingaccepted challenger
0 of 12 models made it the first choice on the direct prompt; 11% of its 28 labels there were negative.
What the models named instead of When I Work →
By buyer segmentRead the same way at every buyer size.
In workforce scheduling · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named When I Work for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Workforce schedulingCore HR and payroll6%5 of 9311%28accepted challenger
Workforce management suitesCore HR and payroll6%7 of 934%24accepted challenger
Frontline employee appsOnboarding and employee experience0%18 of 9610%10accepted challenger
Time and attendanceCore HR and payroll0%21 of 860%9under 10 labels · led by UKG Ready at 15%
Workforce planningWorkforce planning and analytics0%23 of 870%5under 10 labels · led by ChartHop at 31%

Movement

This is the first edition on this tier, so no move can be computed for When I Work yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated When I Work across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ShowHide
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.512205
GPT-5.4 mini05016
Gemini 3.5 Flash01102
Perplexity Sonar03104
Grok 4.1 Fast045211
Mistral Small20204
DeepSeek V4 Flash164213
Llama 4 Maverick00404
Qwen 3.7 Flash16007
Kimi K204206
GLM 4.7 FlashX13509
MiniMax M2.521205

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct33 labels1
Paraphrase43 labels12
Comparative49 labels9not counted in share
Budget-constrained50 labels5
Scale-constrained20 labels1
Negative27 labels6not counted in share
First choiceAlternativeMentionNegative222 labels in all, every segment counted; 19 of the 34 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“I'd suggest starting with When I Work if budget is a concern and you need something that's easy to implement” MiniMax M2.5 · Workforce scheduling · paraphrase prompt · first choice
“start with Zoho People or When I Work... When I Work excels if your primary need is shift scheduling” MiniMax M2.5 · Workforce management sui · budget prompt · first choice
“For most mid-sized B2B companies, When I Work or Homebase are excellent starting points” Mistral Small · Workforce scheduling · paraphrase prompt · first choice
“For the absolute lowest cost, When I Work and Homebase are the most budget-friendly” Mistral Small · Workforce management sui · budget prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Employee Scheduling Tools (7shifts, HotSchedules, When I Work)... caution is about your own operational hygiene.” DeepSeek V4 Flash · Workforce scheduling · negative prompt · soft negative
“When I Work has broad permissions (precise location, camera, Wi-Fi, notifications)” Grok 4.1 Fast · Frontline employee apps · negative prompt · soft negative
“does not appear to offer the same free-plan value as Connecteam” GPT-5.4 mini · Workforce scheduling · budget prompt · soft negative
“you've outgrown basic SMB tools like When I Work's free tier” DeepSeek V4 Flash · Workforce management sui · paraphrase prompt · soft negative

Named alongside

The products named in the same answers as When I Work, over the 222 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and When I Work was named but was not.
ShowHide
ProductSame answerTook the first choice insteadHead to head
Deputy158 of 22223Compare →
7shifts47 of 2220Not among the top eight
UKG Pro38 of 2228Not among the top eight
BambooHR32 of 2222Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named When I Work. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 190 of the 222 answers that named When I Work and are not a share of its labels.

Domains cited

peoplemanagingpeople.com106
guideflow.com85
connecteam.com77
forbes.com75
joinhomebase.com70
g2.com51
capterra.com50
learn.g2.com48
softwareadvice.com43
zapier.com41

646 of the 646 domain citations in answers naming When I Work came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Follow When I Work

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when When I Work's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as When I Work, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

With a new claim: the vendor brief

A new claim receives the current edition's vendor brief for When I Work by email, built from the raw record of the edition. It shows:

  • where When I Work is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name When I Work, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at wheniwork.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

Subscribe to the pack