# SurveyMonkey: how AI models rank it, September 2026

HR AI Recommendation Index, September 2026 Edition. Named in 22 judge labels across 2 categories by 11 of 12 models. Page: https://hr-ai-index.com/vendors/surveymonkey/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| 360 feedback | 2% | 13 | 37% | 19 |
| Employee engagement surveys | 0% | 50 | 33% | 3 |

## What the models said for it

- "Express Evaluations and SurveyMonkey stand out as the best options for companies with limited budgets" (Mistral Small, 360 feedback)
- "SurveyMonkey - If you have a very small team and want free/low-cost option" (MiniMax M2.5, 360 feedback)
- "Easier general-purpose setup with recurring pricing: SurveyMonkey" (GPT-5.4 mini, 360 feedback)
- "Additionally, SurveyMonkey is a cheap option for small teams." (Llama 4 Maverick, 360 feedback)

## And against it

- "Generic survey platforms that "wear a 360 badge" (e.g., SurveyMonkey, Google Forms, generic form tools) ... usually lack the features that make a 360 actually work" (DeepSeek V4 Flash, 360 feedback)
- "Avoid: "DIY" or Ad-Hoc Survey Tools (e.g., Basic Google Forms, SurveyMonkey)" (Gemini 3.5 Flash, 360 feedback)
- "AVOID: Microsoft Forms, Google Forms, SurveyMonkey, Tally." (Qwen 3.7 Flash, 360 feedback)
- "have freemium plans that can mimic 360 surveys, though they usually lack anonymity control and meaningful reporting capabilities" (Claude Haiku 4.5, 360 feedback)

## In its own words

What SurveyMonkey's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: The World’s Most Popular Survey Platform (https://surveymonkey.com/)
- For: organizations worldwide (https://surveymonkey.com/)
- Price stated: $30/ user / month; $92/ user / month; $0.15 per additional response (https://www.surveymonkey.com/pricing)
- Starting price: 30 (https://www.surveymonkey.com/pricing)
- Free plan or trial: Get started free (https://surveymonkey.com/)
- Integrations claimed: 200 (https://www.surveymonkey.com/product/)
- Certifications: BBB accreditation, TrustedSite Certification, SOC 2 accredited, ISO 27001 certification, HIPAA-compliant, Payment Card Industry’s Data Security Standards (PCI DSS 4.0) certification, HIPAA, GDPR
- Hosting: US, Canada, EU
- Customers named: Greyhound, Noom, Hornblower, Woom, The Golden State Warriors, Gen Con, Carrot, Ryanair

## What it publishes

Every page surveymonkey.com exposes, read 2026-09-29: 10033 addresses. By kind, pages and the last 90 days:

- blog: 191 pages, 0 in the last 90 days, latest undated
- case study: 33 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 26 pages, 0 in the last 90 days, latest 2021-07-26
- conference or event: 24 pages, 0 in the last 90 days, latest 2025-11-25
- report or ebook: 25 pages, 0 in the last 90 days, latest 2019-11-08
- comparison: 43 pages, 2 in the last 90 days, latest 2026-09-25
- template or tool: 829 pages, 0 in the last 90 days, latest 2019-12-06
- glossary or explainer: 642 pages, 10 in the last 90 days, latest 2026-09-25
- news or press: 318 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-25 glossary or explainer: Hybrid onboarding https://www.surveymonkey.com/learn/employee-feedback/hybrid-onboarding
- Recent: 2026-09-25 glossary or explainer: Exit survey completion rate https://www.surveymonkey.com/learn/employee-feedback/exit-survey-completion-rate
- Recent: 2026-09-25 glossary or explainer: Employee survey governance https://www.surveymonkey.com/learn/employee-feedback/employee-survey-governance
- Recent: 2026-09-25 glossary or explainer: Employee offboarding https://www.surveymonkey.com/learn/employee-feedback/employee-offboarding
- Recent: 2026-09-25 glossary or explainer: Onboarding success metrics https://www.surveymonkey.com/learn/employee-feedback/onboarding-success-metrics
- Recent: 2026-09-25 glossary or explainer: New manager onboarding https://www.surveymonkey.com/learn/employee-feedback/new-manager-onboarding

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, September 2026 Edition, hr-ai-index.com.