# Microsoft ServiceNow: how AI models rank it, September 2026

HR AI Recommendation Index, September 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 12 models. Page: https://hr-ai-index.com/vendors/microsoft-servicenow/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Employee onboarding | 0% | 92 | 100% | 1 |

## And against it

- "Data leak exposed 250,000+ internal employee emails and communications (when improperly configured)" (GLM 4.7 FlashX, Employee onboarding)

## What it publishes

Every page microsoft.com exposes, read 2026-09-29: 10448 addresses. By kind, pages and the last 90 days:

- blog: 25 pages, 4 in the last 90 days, latest 2026-09-24
- case study: 12 pages, 0 in the last 90 days, latest undated
- conference or event: 5 pages, 0 in the last 90 days, latest undated
- report or ebook: 1 pages, 0 in the last 90 days, latest 2025-12-02
- comparison: 30 pages, 0 in the last 90 days, latest undated
- template or tool: 2 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 44 pages, 0 in the last 90 days, latest undated
- news or press: 27 pages, 10 in the last 90 days, latest 2026-09-28
- Recent: 2026-09-28 news or press: At nasa ai is helping scientists unlock discoveries hidden in decades of data https://news.microsoft.com/source/features/digital-transformation/at-nasa-ai-is-helping-scientists-unlock-discoveries-hidden-in-decades-of-data/
- Recent: 2026-09-24 news or press: Rockwell automation pairs ai with decades of shop floor know how so workers can solve glitches faster https://news.microsoft.com/source/features/digital-transformation/rockwell-automation-pairs-ai-with-decades-of-shop-floor-know-how-so-workers-can-solve-glitches-faster/
- Recent: 2026-09-24 blog: Run assert eval responsible ai agent risk discovery at runtime https://commandline.microsoft.com/run-assert-eval-responsible-ai-agent-risk-discovery-at-runtime/
- Recent: 2026-09-23 blog: On the issues https://blogs.microsoft.com/on-the-issues/
- Recent: 2026-09-22 news or press: When disaster strikes ai helps responders reach people more quickly https://news.microsoft.com/source/features/ai/when-disaster-strikes-ai-helps-responders-reach-people-more-quickly/
- Recent: 2026-09-21 news or press: Microsoft datacenter academy helps launch tech careers https://news.microsoft.com/source/features/work-life/microsoft-datacenter-academy-helps-launch-tech-careers/

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, September 2026 Edition, hr-ai-index.com.