# Fidelity: how AI models rank it, September 2026

HR AI Recommendation Index, September 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 12 models. Page: https://hr-ai-index.com/vendors/fidelity/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Flexible benefits and lifestyle spending accounts | 0% | 66 | 100% | 1 |

## And against it

- "Trustpilot reviews run very low (≈1.3) and heavily criticize customer service access, wait times, and mobile app friction" (DeepSeek V4 Flash, Flexible benefits)

## What it publishes

Every page fidelity.com exposes, read 2026-09-29: 4271 addresses. By kind, pages and the last 90 days:

- blog: 32 pages, 0 in the last 90 days, latest undated
- case study: 1 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 5 pages, 0 in the last 90 days, latest 2026-05-14
- conference or event: 10 pages, 0 in the last 90 days, latest undated
- report or ebook: 68 pages, 0 in the last 90 days, latest undated
- comparison: 75 pages, 0 in the last 90 days, latest 2024-08-27
- template or tool: 26 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 123 pages, 0 in the last 90 days, latest undated
- podcast or video: 7 pages, 0 in the last 90 days, latest 2024-01-23
- news or press: 53 pages, 0 in the last 90 days, latest undated
- Recent: 2026-05-14 webinar or virtual event: Insights live on demand https://www.fidelity.com/learning-center/wealth-management-insights/insights-live-on-demand
- Recent: 2024-08-27 comparison: Term life vs whole life insurance https://www.fidelity.com/learning-center/personal-finance/term-life-vs-whole-life-insurance
- Recent: 2024-01-23 podcast or video: Podcast preview https://www.fidelity.com/learning-center/money-unscripted/podcast-preview
- Recent: 2022-09-26 podcast or video: Fresh invest podcast actively seeking passive income https://www.fidelity.com/learning-center/trading-investing/fresh-invest-podcast-actively-seeking-passive-income
- Recent: 2020-09-02 webinar or virtual event: Options 101 webinar series recording https://www.fidelity.com/learning-center/investment-products/options/options-101-webinar-series-recording

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, September 2026 Edition, hr-ai-index.com.