# BetterHelp: how AI models rank it, September 2026

HR AI Recommendation Index, September 2026 Edition. Named in 8 judge labels across 1 categories by 8 of 12 models. Page: https://hr-ai-index.com/vendors/betterhelp/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Employee wellbeing and mental health | 0% | 96 | 88% | 8 |

## What the models said for it

- "BetterHelp (for connection to humans)" (Qwen 3.7 Flash, Employee wellbeing)

## And against it

- "Apps to Avoid or Use with Extreme Caution ... Better Help - Shared personal information with third parties, vague privacy policies" (MiniMax M2.5, Employee wellbeing)
- "BetterHelp, Talkspace, and Headspace have been found to have widespread issues with data collection, sharing, and storage" (Claude Haiku 4.5, Employee wellbeing)
- "Shared users' sensitive mental health data ... $7.8 million fine and a ban from sharing health data for advertising" (Kimi K2, Employee wellbeing)
- "FTC 2023 settlement ($7.8M); shared health data (e.g., therapy-related info) for ads." (Grok 4.1 Fast, Employee wellbeing)

## In its own words

What BetterHelp's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Professional Therapy With A Licensed Therapist (https://betterhelp.com/)
- For: People looking for affordable, convenient online therapy from licensed, professional therapists (https://betterhelp.com/)
- Price stated: average copay of $23 per session for insurance-eligible members; or $70-$100 per week without insurance (https://betterhelp.com/)
- Starting price: 70 (https://betterhelp.com/)
- Certifications: licensed psychologists (PsyD), licensed professional counselors (LPC), licensed marriage and family therapists (LMFT), licensed clinical social workers (LCSW), licensed Mental Health Counselor (LMHC), CSA STAR Level 1, HIPAA, HITRUST
- Customers named: CorpCare, 15Five, Huel, Alvotech, Canopy Wellbeing, Be The Source

## What it publishes

Every page betterhelp.com exposes, read 2026-09-29: 44276 addresses. By kind, pages and the last 90 days:

- blog: 1 pages, 0 in the last 90 days, latest undated
- case study: 25 pages, 0 in the last 90 days, latest 2019-04-30
- conference or event: 43 pages, 0 in the last 90 days, latest 2023-10-09
- report or ebook: 14 pages, 1 in the last 90 days, latest 2026-07-10
- comparison: 105 pages, 0 in the last 90 days, latest 2024-05-18
- template or tool: 2 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 461 pages, 3 in the last 90 days, latest 2026-08-06
- podcast or video: 9 pages, 0 in the last 90 days, latest 2024-04-23
- news or press: 3 pages, 0 in the last 90 days, latest undated
- Recent: 2026-08-06 glossary or explainer: What is audhd signs and coping https://www.betterhelp.com/advice/adhd/what-is-audhd-signs-and-coping/
- Recent: 2026-07-29 glossary or explainer: What is adhd burnout https://www.betterhelp.com/advice/adhd/what-is-adhd-burnout/
- Recent: 2026-07-22 glossary or explainer: What is high functioning anxiety signs causes and coping https://www.betterhelp.com/advice/anxiety/what-is-high-functioning-anxiety-signs-causes-and-coping/
- Recent: 2026-07-10 report or ebook: Gender sexuality mental health research https://www.betterhelp.com/advice/research/gender-sexuality-mental-health-research/
- Recent: 2025-11-17 report or ebook: Financial stress and mental health statistics what the data shows https://www.betterhelp.com/advice/research/financial-stress-and-mental-health-statistics-what-the-data-shows/
- Recent: 2025-10-01 report or ebook: Mental health facts and statistics about anxiety disorder bipolar disorder and more https://www.betterhelp.com/advice/research/mental-health-facts-and-statistics-about-anxiety-disorder-bipolar-disorder-and-more/

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, September 2026 Edition, hr-ai-index.com.