# Assembled: how AI models rank it, September 2026

HR AI Recommendation Index, September 2026 Edition. Named in 10 judge labels across 2 categories by 7 of 12 models. Page: https://hr-ai-index.com/vendors/assembled/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Workforce scheduling | 4% | 10 | 0% | 2 |
| Workforce management suites | 0% | 15 | 12% | 8 |

## What the models said for it

- "Assembled is the gold standard... Choose Assembled (if integrated with Zendesk/Salesforce)" (Gemini 3.5 Flash, Workforce scheduling)
- "For Contact Centers: Consider Assembled (modern, cloud-native, good for omnichannel)" (Qwen 3.7 Flash, Workforce management sui)
- "Assembled: Highly rated for contact centers and automated scheduling." (GLM 4.7 FlashX, Workforce management sui)
- "Top Pick: Assembled ... built specifically for modern support teams" (Gemini 3.5 Flash, Workforce scheduling)

## And against it

- "When forced into old-school, voice-only legacy environments, they lack the deep telecom/ACD hardware integrations" (Gemini 3.5 Flash, Workforce management sui)

## In its own words

What Assembled's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Workforce management built for the AI era (https://assembled.com/)
- For: support teams (https://assembled.com/)
- Price stated: WFM is priced per agent per month, plus a platform fee. Copilot is also priced per agent per month. AI Agents are priced per conversation with the option to also price by resolution for AI Voice. CORE $25 /month, PRO $45 /month, ENTERPRISE $75 /month. AI Agents starts at $0.65 /conversation. AI Copilot starts at $35 /month. Workforce Management starts at $25 /month. (https://www.assembled.com/pricing)
- Starting price: $0.65 /conversation (https://www.assembled.com/pricing)
- Certifications: SOC 2, GDPR, HIPAA
- Customers named: Ramp, Canva, HubSpot, Robinhood, Stripe, DailyPay, Arbiter Sports, Marshmallow

## What it publishes

Every page assembled.com exposes, read 2026-09-29: 727 addresses. By kind, pages and the last 90 days:

- blog: 263 pages, 3 in the last 90 days, latest 2026-08-31
- case study: 42 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 1 pages, 0 in the last 90 days, latest 2024-11-26
- comparison: 16 pages, 0 in the last 90 days, latest 2025-09-16
- template or tool: 3 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 6 pages, 0 in the last 90 days, latest undated
- podcast or video: 1 pages, 0 in the last 90 days, latest undated
- Recent: 2026-08-31 blog: August 2026 product roundup https://www.assembled.com/blog/august-2026-product-roundup
- Recent: 2026-08-07 blog: Code review bottlenecks how we hill climbed our way to higher pr throughput https://www.assembled.com/blog/code-review-bottlenecks-how-we-hill-climbed-our-way-to-higher-pr-throughput
- Recent: 2026-07-30 blog: Introducing workflow monitoring https://www.assembled.com/blog/introducing-workflow-monitoring
- Recent: 2026-06-25 blog: Introducing data connectors https://www.assembled.com/blog/introducing-data-connectors
- Recent: 2026-06-15 blog: Assembled mcp use cases https://www.assembled.com/blog/assembled-mcp-use-cases
- Recent: 2026-05-21 blog: Assembled mcp https://www.assembled.com/blog/assembled-mcp

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, September 2026 Edition, hr-ai-index.com.